ISS extends engineering contract with Unibail-Rodamco-Westfield UK

ISS has proudly collaborated with Westfield London and Westfield Stratford City since 2019, delivering a range of capital projects, mechanical, electrical and fabric engineering based services across the two London flagship centres.

The new contract, which commenced on 1 February 2025, will see ISS continue to provide those services at Westfield London and Westfield Stratford City, while expanding the partnership across Centrale and Whitgift Shopping Centres in Croydon.

The partnership represents a key focus from ISS to continue developing a significant engineering presence across the Unibail-Rodamco-Westfield (URW) UK portfolio. It will also form a key part of ISS’s commitment to championing sustainable workplaces, using baseline data and our consultancy expertise to further align and add value to URW’s Better Places strategy. 

Katie Wyle, Head of Shopping Centre Management at URW, said:

“At URW, we’re committed to ensuring our shopping centres operate at the highest standards of efficiency, sustainability, and experience for our visitors and tenants.

“ISS has been a valued partner in helping us achieve these objectives through innovative, data-driven engineering solutions. This extended contract reflects our confidence in their expertise and our shared ambition to create future-proof retail destinations aligned with our Better Places 2030 strategy.”

Andrew Wilkinson, Chief Operating Officer at ISS UK & Ireland, said:

“We’re extremely excited to be expanding our partnership with Westfield Shopping Centres, seeing our engineering services grow across the highest footfall shopping centres within the UK.

“Over the last five years of our partnership, we’ve provided Westfield and their shoppers with a sense of assurance and positive experience, through our approach to asset, building and fabric management. To be able to continue this work for an additional three years exemplifies the importance of the work put in by the ISS team involved in its delivery, and the trust and confidence the client has in our ability to continue to do so.”

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For media enquiries: Jonny Bisby | jonny.bisby@uk.issworld.com | Tel: +44 (0) 7542269965

About Unibail-Rodamco-Westfield

Unibail-Rodamco-Westfield is an owner, developer and operator of sustainable, high-quality real estate assets in the most dynamic cities in Europe and the United States. The Group operates 67 shopping centres in 11 countries, including 39 which carry the iconic Westfield brand. These centres attract over 900 million visits annually and provide a unique platform for retailers and brands to connect with consumers. URW also has a portfolio of high-quality offices, 10 convention and exhibition venues in Paris, and a €3.5 Bn development pipeline of mainly mixed-use assets. Its €50 Bn portfolio is 87% in retail, 6% in offices, 5% in convention and exhibition venues, and 2% in services (as at December 31, 2024).URW is a committed partner to major cities on urban regeneration projects, through both mixed-use development and the retrofitting of buildings to industry-leading sustainability standards. These commitments are enhanced by the Group’s Better Places plan, which strives to make a positive environmental, social and economic impact on the cities and communities where URW operates. URW’s stapled shares are listed on Euronext Paris (Ticker: URW), with a secondary listing in Australia through Chess Depositary Interests. The Group benefits from a BBB+ rating from Standard & Poor’s and from a Baa2 rating from Moody’s.

 

For more information, please visit www.urw.com

 

About ISS

 

ISS is a leading workplace experience and facilities management company. With a presence in more than 30 countries worldwide, and with more than 27,000 employees across the UK and Ireland alone, ISS provides innovative workplace solutions that contribute to better business performance aimed at making life easier, more productive, and enjoyable for all — delivered to high standards by people who care.

 

Learn more at www.uk.issworld.com.